Shipping policy

SHIPPING POLICY

At Beewithus, we aim to deliver your orders quickly, safely, and reliably. Our shipping process is designed to provide a smooth experience from order confirmation through final delivery.

1. SHIPPING COSTS AND DELIVERY TIMES

United States Orders:
Shipping to the United States is FREE.

Estimated delivery time is generally 3–5 business days after dispatch.

International Orders:
Shipping options, costs, and estimated delivery times may vary depending on the destination country and will be shown at checkout where applicable.

Delivery times are estimates and may occasionally be affected by customs procedures, carrier delays, public holidays, weather conditions, or other circumstances outside our control.

2. ORDER PROCESSING

Orders are generally prepared and processed within 1–2 business days after payment confirmation.

If an item is unexpectedly unavailable, we will contact you as soon as possible.

3. SHIPPING CARRIER

We primarily use DHL for international shipments.

Depending on the destination and shipping requirements, another trusted carrier may be used when necessary.

4. ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking information to follow the progress of your shipment through the carrier’s tracking system.

5. SHIPPING PROTECTION

We take appropriate steps to ensure your order is safely prepared for transportation.

If your shipment is lost or arrives damaged, please contact us as soon as possible at info@beewithus.com so that we can investigate the issue and assist you.

6. SHIPPING ADDRESS

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully review your shipping address before completing checkout.

Beewithus cannot be held responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete address information provided by the customer.

7. CUSTOMS, DUTIES AND TAXES

For international orders, customs duties, import taxes, VAT, brokerage fees, or other local charges may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and may be collected by the carrier or local customs authorities upon delivery.

Customs rules vary by country. We recommend contacting your local customs authority if you require further information before placing your order.

8. RETURNS AND EXCHANGES

If you experience an issue with your order after delivery, please review our Refund Policy available on our website.

For shipping errors, damaged products, incorrect items, or other delivery-related issues, please contact us as soon as possible.

Email: info@beewithus.com